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How wos55 Handles Your Personal Information

Your account data stays with us — not shared, not sold. We collect only what we need to run your account, process deposits through DANA, OVO, or GoPay, and keep your sessions secure.

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wos55 How wos55 Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy

If you want to review, correct, or remove your personal data, our support team handles these requests directly. Reach out through any of the channels below and include your registered account email so we can locate your record quickly.

Live Chat Open the chat window from your account dashboard. Our team will verify your identity before processing any data request.
Email Support Send your request to our support address. Include your account email and the specific data action you are asking for.
Account Settings Some data — like your contact details — can be updated directly inside your account profile without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts, not added as an afterthought. Here is what that looks like in practice across the four areas that matter most to you.

Encryption and Storage

All data in transit uses SSL. Stored account records — including payment wallet references for DANA, OVO, and GoPay — are encrypted and access-controlled at the server level.

Cookies and Session Tokens

We use session cookies to keep your login active and to flag unusual access. You can clear or block these in your browser settings; some account features require them to function.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable local regulations after closure. We do not hold it beyond that window.

Your Access Rights

You can request a copy of your data, ask us to correct inaccuracies, or request deletion where local law allows. Submit requests via live chat or email with your account details.

Privacy Policy Questions Answered

These are the questions we hear most often about how your data is handled. If yours is not here, reach out through live chat or email.

We collect your name, contact details, and the payment wallet reference you use — such as your DANA, OVO, or GoPay account identifier — to verify your identity and process transactions.

We do not sell your data. We share it only with payment processors needed to complete your DANA, OVO, or GoPay transactions, and only to the extent required for that purpose.

We retain your records for the period required by applicable local regulations after account closure. Once that period ends, your data is deleted from our systems.

Contact our support team via live chat or email with your registered account address. We will verify your identity and provide your data in line with applicable local law.

Yes. Submit a deletion request through live chat or email. We will process it where local law permits and confirm once the action is complete.

Log in and go to your account profile — most contact fields can be edited directly there. For changes to identity documents or payment details, contact support for assisted verification.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.